Evaluators don’t buy adjectives; they buy evidence. The fastest way to raise scores is to convert your routine operations into compact case studies, before/after KPIs, and clean exhibits that match the RFP’s scope.
Make Evidence in 3 Steps
-
Pick the right stories
Choose 2–3 properties that mirror the new scope (program type, unit count, challenges). -
Build the beats
Problem → Approach → Results (numbers)
Each result should reference a KPI the agency cares about: WO aging, turn time, delinquency, REAC/HQS, occupancy, resident satisfaction. -
Attach the proof
Every claim gets an exhibit: report export, photo log, inspection letter, meet-and-confer note, or testimonial with consent.
What “Pops” for Evaluators
-
Before/After KPIs in one small table (with dates).
-
One-liner takeaways (“WO aging >7d dropped from 24% → 8% in 60 days”).
-
Numbered exhibits (E-01…E-09) referenced right in the margin.
-
Short quotes (≤50 words) with consent and context.
Avoid These Common Misses
-
Vague wins (“improved satisfaction”) with no baseline/period.
-
Mega PDFs with no index.
-
Results unrelated to the current RFP’s scope.
Free Download
Evidence Library Starter Kit (XLSX)
What’s inside:
-
Case Study Template: Problem → Approach → Results with three KPI slots
-
KPI Catalog: Definitions, measurement, cadence, and targets
-
Evidence Log: Exhibit numbers, titles, “what it proves,” redaction flags
-
Photo Log (Before/After): File tracking with descriptions
-
Testimonial Library: Quotes with consent tracking
-
Data Request Checklist: Exactly what to pull from your systems
-
Before/After KPIs: Chart-ready table for deltas and dates
Drop these into your Document Vault so your next proposal has two ready case studies with numbered exhibits on day one.
CTA: Case-Study Buildout (Fast)
Reply “Proof” and I’ll help you pick the best 2–3 properties, extract the data, and package the evidence so it scores.